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Matt Harrison, CEO
April 29, 2020

Our Healthcare Industry Has Been There for Us, It's Time for Us to Pay it Back

“The bigger the challenge, the larger the opportunity it presents.”  


This saying keeps coming top of mind as I try and wrap my head around these unprecedented times. As we think about and imagine our world, work, and our lives “Post COVID-19”, it’s hard not to think about the healthcare industry that had to step up to the plate with focus and determination to take care of us and help us through this crisis. I believe it is our duty, as American business owners, to salute the healthcare vertical and do everything we can to help maintain balance in the industry and contribute to their state-of-the-art innovation.


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The evidence of COVID-19’s glaring impact on our lives is constantly experienced through the news, or in extremely unfortunate situations, firsthand through our loved ones. Doctors, nurses, and supporting personnel have been working around the clock tending to sick patients, while other elements of their medical practices have been restricted (e.g., elective surgeries which make up the majority of their profits). While profits are secondary to the wellbeing of our population, the healthcare system still must function, and the financial burden posed by COVID-19 has pushed most hospitals into a challenging economic situation.

I’m proud to say that WellAware is helping the healthcare industry in the best ways we know – deploying technology to ensure that things like critical building and facilities equipment are working, so healthcare providers can focus on their patients.

To learn more about how WellAware helps companies manage their assets, watch our webinar, "Remote Asset Management in 2020."

Remote monitoring is a becoming standard in hospitals – on the patient side. Growth in virtual Doctor visits and Tele-ICU allows care givers to reach patients from a distance and quickly to diagnose problems and take actions.  Just prior to the COVID-19 crisis, I spent a great deal of time visiting hospitals, learning about the challenges they face with their buildings and facilities management systems – the backbones of their operations. HVAC, power, medical air, lighting, water, air and many more “Things” must function without failure. These “Things” are complex machines and need real time data delivered into a monitoring system to ensure smooth operations with zero downtime. Remote monitoring also allows hospitals to properly maintain these critical and valuable (I.e. expensive) assets, which can eliminate unnecessary service expenses, new equipment costs, and misidentified critical infrastructure issues. 

During our early years, WellAware forged our platform by placing our remote monitoring solutions in the most challenging environments within the oil and gas and industrial manufacturing sectors. While challenges were met at every corner, it forced us to create robust solutions that met top standards for security and uncompromised reliability. I’m honored and excited to be able to now apply our proven platform to hospitals that deserve an unparalleled solution. I recognize that similar solutions do exist, but they are expensive to set up, run on legacy, closed networks, and are not built to easily scale – three things the healthcare industry doesn’t need to deal with going forward. 

We are actively working with some of the largest healthcare systems here in Texas, and I can’t wait to extend WellAware’s solutions to many more in the future. Helping hospitals move into 21st century building automation through remote monitoring is the least we can do for an industry that has given us so much I’m very excited about this future and if you are in the healthcare industry, I would welcome a chance to seek your feedback on what else we could be doing together to effect change.